Faq

Klassik Autoparts is an Australian-owned business operating online. We supply high-quality aftermarket automotive parts to customers across Australia and internationally.

“Ready to ship” items are usually dispatched within 3 business days from cleared payment (excluding weekends and public holidays).
Delivery times vary depending on your location and the carrier used.

Pre-sale or special-order items may require additional processing time.

Yes, we ship internationally. Please note that international customers are responsible for any customs duties, taxes, or import charges imposed by their country.

Once an order has been submitted and paid for, we cannot make changes to shipping addresses, product models, or colours.

If needed, we may cancel and refund your order so you can place a new one with the correct details (subject to stock availability).

Yes. All orders require a signature on delivery.
We do not accept requests to leave items unattended (e.g. “leave at door”).

If delivery is unsuccessful due to no one being present or failure to collect the item,redelivery fees may apply.Klassik Auto parts is not responsible for these charges.

Once your order is dispatched, you’ll receive tracking details via email or through your account order history.

Any missing or damaged items must be reported within 24 hours of delivery.
Please contact us with clear photos of the issue so we can assist you as quickly as possible.

Returns are accepted within 30 days of purchase, provided the item:

 Is unused and uninstalled
 Is in original packaging
 Is in resaleable condition

All returns require prior approval and an RMA (Return Merchandise Authority) number.

No. Products that have been installed, used, painted, modified, or altered in any wayare not eligible for return or refund.

Return shipping costs are the customer’s responsibility unless the item was sent incorrectly by Klassik Auto parts.

We strongly recommend using tracked and insured postage for all returns.

Most new aftermarket products are covered by a 12-month limited manufacturer warranty, unless stated otherwise.

Warranty does not cover:
 Incorrect installation
 Physical or cosmetic damage
 Labour or fitting costs

Our products are primarily designed for the Australian and New Zealand markets. Road legality may vary depending on your state, vehicle, and local regulations. It is the buyer’s responsibility to confirm compliance before purchase or installation.

Refunds are issued once returned items are inspected and approved.
In some cases, a restocking fee may apply for non-fault returns.

For all enquiries, returns, or support requests, please contact us via email or through the contact form on our website. Our team will respond as soon as possible during business hours.